my training has already started last monday nov 26th! meaning i finished my 1st week, well….. it’s ok! hahaha nah it was a disaster! 
i was hired as a customer service representative-inbound at ePLDT ventus in jupiter parlance buendia! (complete address!! ) im on training, for 3 mos. 4 weeks english training, 3 weeks product training, 3 weeks edge training, 3 weeks transit training! and what the hell are those?!? i dont know! kidding! i’ll try to explain.
1st 4 weeks will be my english training, i just finished my 1st week so i will have 3 weeks more nosebleed and brain damaging lessons! but you know what? im enjoying it! coz there’s a lot of words that i really didn’t know how to prounouced, now, well its kinda weird if you hear me talk right now in english i sound weird and maarte but theres nothing i can do coz that’s how they are pronounced!next week we’ll have our grammar lessons and i bet it will be loads and loads of infos again but then again it’s ok! so when i put an entry here again it will be better!hehe…..
product training! well by the name itself! we will be trained to know the product we will be working on soon! our accnt is a sattelite network! i’ll tell you more about it when i get there hahaha ( i hope so! if i pass my english training!)
edge training this is the part where you will study how to answer a call!!! yeah at this age i still have to learn how to answer a phone hahaha!!!! just like product i will explain more by the time i get there… if i will get there!
transit! haha this is the hands on part! i will be send in the floor to answer the actual call from the actual customer!
every training has a certain average grade that i need to meet or else im terminated!hahaha in english 80%, product 75%, edge 80% and transit is 90%…… how hard can it be?!? my trainer would usually say! but for me its as hard as not seeing sars for a week!i miss her… i didn’t get to watch this weeks epi coz my shift starts from 2pm – 10pm i hate it! but luckily next week my shift will start from 6am – 2pm! yeah i know it’s too early but it’s ok! coz i can watch the last 5 epi of PNB!!!…..going back every friday of each week i will have my written, reading and the hardest part of all impromptu exam! last week i got an average of 84% its very low compared to my batchmate but im not the lowest!haha but its too low for me its fraustrating coz i worked hard on it! its hard to speak in english specially if your not used to it! but i guess i didn’t try hard enough! i’ll just try more harder so i can be better next week…one step at a time!
so how’s my fisrt week? again it’s a disaster! coz i dont have friends! i dont even have someone to be with while eating! if it’s ok not to eat dinner i will not eat but it’s not ok! coz you can’t help it! haha….. on the other hand it’s ok to be alone sometimes! haha you know why…so i wont talk and talk! as i have told you it’s hard to express yourself specially when your not used to the language! my nose, eyes, ears and brain bleeds to death!hahaha……and i expect my next week will be a chaos but fun!!!
